Customer requests drive the business forward
The indominable duo first had the idea to bring in car alarms and when response was good and they listened to their customers, and brought in other accessories to help owners modify their cars.
Working on a shoestring budget, they had no office and operated their business from their mobile phones, already way ahead of the curve.
When customers started coming to them requesting installation services, they turned to Mr Chang, who they employed as Head Mechanic. It wasn’t long before Mr Chang took partnership in the company and InstallHub was branded. InstallHub is the only service provider ZMC uses to manage its installations.
“We simply wouldn’t still be here today without Mr Chang,” the two entrepreneurs confirm.
A drive to deliver even more
Recognising that they had to offer more than car alarms and installation, the pair ventured to Korea and China in search of great brands that they could represent in Singapore. Their journey wasn’t wasted and they started to build the 10 brands they represent today. However, they were selective in the selection.